Introduction
Technology Innovation Consulting Ltd provides strategic technology management consulting services at 2 Bannold Court, Waterbeach, Cambridge CB25 9RB.
Telephone: 01223 853776
Email: michele@technologyinnovationconsulting.co.uk
The purpose of this privacy policy is to identify the data controller and provide contact details for its Data Protection Officer. It explains the purposes for which personal data are collected and used, how the data are used and disclosed, how long it is kept, and the controller’s legal basis for processing.
What personal information will be collected
We collect or use the following information to provide our services:
- Contact details
- Personal information: name, location, etc.
- Purchase orders of products and/or services
- Payment details (including card or bank information for transfers and direct debits)
- Health information (including dietary requirements, allergies and health conditions)
- Photographs or video recordings
- Records of meetings and decisions.
How we collect your personal data
The data and information will be collected both directly and indirectly through/by the following:
- Direct interactions: You may provide data by filling in forms on our site (or otherwise) or by communicating with us by post, phone, email or otherwise, including when you:
- order our products or services;
- request resources or marketing be sent to you; or
- give us feedback.
- Third parties or publicly available sources: We may receive personal data about you from various third parties and public sources as set out below:
- analytics providers such as Google based outside the EU;
- search information providers based inside OR outside the EU.
- Identity and Contact Data from data brokers or aggregators based inside OR outside the EU.
- Identity and Contact Data from publicly availably sources inside OR outside the EU.
How we use your personal data
We collect this data for the following reasons:
- Consent
- Contractual obligation
- Legitimate interest:
- Contact details are collected to facilitate prompt interactions for services to be provided using individual inputs and provide outputs to all participants. Suppliers’ details are gathered through publicly available research relating to specific services they provide.
- Dietary requirements and accessibility needs are collected for specific events to ensure adequate preparation for safe and equitable participation.
The information will or can be shared with:
Data processors
Microsoft365
This data processor does the following activities for us: Store contact details
Miro
This data processor does the following activities for us: Virtual collaboration platform used to support online workshops
Mural
This data processor does the following activities for us: Virtual collaboration platform used to support online workshops.
Others we share personal information with
- Professional or legal advisors
- Professional consultants
- Organisations we’re legally obliged to share personal information with
- Other relevant third parties:
- IfM Engage Ltd https://www.ifm.eng.cam.ac.uk/privacy-policy/
Information regarding international data transfer
Where necessary, we may transfer personal information outside of the UK. When doing so, we comply with the UK GDPR, making sure appropriate safeguards are in place. Please contact us for more information.
Where necessary, our data processors may share personal information outside of the UK. When doing so, they comply with the UK GDPR, making sure appropriate safeguards are in place. Please contact us for more information.
Changes to and retention of the data
You are able to make changes to your data by contacting Dr Michèle Routley (michele@technologyinnovationconsulting.co.uk +44 796 387 8378).
We will continue to process your data until such a time that you tell us not to.
User’s rights including the right to object or withdrawal of consent
Your consent to our usage of your data can be withdrawn at any time.
Under UK data protection laws users have the following rights:
- The right to be informed about the processing of personal information;
- The right to have personal information corrected if it is inaccurate and to have incomplete personal information completed;
- The right to object to processing of personal information;
- The right to restrict processing of personal information;
- The right to have personal information erased;
- The right to request access to personal information and how it’s processed;
- The right to move, copy or transfer personal information; and
- Rights in relation to automated decision making which has a legal effect or otherwise significantly affects the user.
The above rights cannot be exercised in all circumstances and therefore not all requests will be approved by us. Any responses received will outline which rights apply (or don’t) and whether we will comply with the request or not and the reasons why.
You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Opting out of communications
You have the right to opt-out of marketing and other non-essential communications. To do this, you must contact Dr Michèle Routley (michele@technologyinnovationconsulting.co.uk ).
Right of complaint
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Changes to the notice/policy
We reserve the right to make changes to this notice at any time to reflect updates to the law or changes to our data collection and security practices. We recommend that you review it regularly for your own knowledge and benefit.
Last updated 4 August 2024.